Preparing for a Power Cut

UK Power Network operate a Priority Service Register to provide support to people in the community who might be considered more vulnerable during a power cut. To find out more or order posters and leaflets visit Get ready for Winter .

People covered by the scheme and entitled to register are:

  • Customers who are dependent on medical equipment
  • Customers who are chronically sick
  • Customers who have a disability
  • Customers who are blind or visually impaired
  • Customers who have a hearing impairment or are deaf
  • Customers with young babies
  • Elderly Customers
  • A nursing or residential home
  • Other cases will be considered

The type of support available will include:

  • A priority phone number that can be call 24hours a day in the event of a power cut
  • A welcome pack with useful advice about preparing for a power cut
  • Regular text message or phone updates during a power cut
  • Extra support from the British Red Cross to visit the home of the vulnerable (if they agree)